Stair Lift Repair in Charleston, WV

When Your Original Installer Disappears

One of the most common reasons Charleston homeowners call us is that the company that sold or installed their stair lift has stopped returning calls, gone out of business, or simply does not want to come out for a service call. That is a serious problem, because a non-working stair lift can leave a parent or spouse effectively trapped on one floor of their own home. You are not locked in to the original dealer. Foxtrot Developments services stair lifts installed by other companies throughout Charleston, regardless of who sold it or where it was purchased. Our technicians are trained to diagnose and repair every major stair lift brand, and we carry the common parts needed to get most lifts running again in a single visit. If you have been ghosted by your installer, give us a call and we will get the lift running again.

Stair Lift Problems We Fix in Charleston

• Lifts that will not move, stop mid-staircase, or only travel in one direction
• Fault codes, error beeps, and blinking diagnostic lights
• Dead or weak batteries that leave the lift stranded during outages
• Charging failures at the top or bottom park station
• Track and rail realignment, including loose or shifted mounting hardware
• Swivel seats, armrests, seat belts, and footrests that stick or fail
• Motor, gearbox, and drive-brake servicing
• Safety sensors and obstruction detection that trigger for no reason

All Brands, Not Just AmeriGlide

As an authorized AmeriGlide dealer, we have direct access to genuine AmeriGlide parts, current technical documentation, and warranty support for AmeriGlide owners throughout Charleston. We service and repair stair lifts from every major manufacturer, including Acorn, Bruno, Stannah, and Handicare, with the same care and attention regardless of the name on the chair. Most stair lifts share a similar architecture: a charged battery, a motor and drive, a control board that reports faults, and a rail the chair rides on. Once we identify the make and model, we can usually pinpoint the failing component quickly, source the part, and have the lift running again, often on the first visit. For AmeriGlide units specifically, learn more at ameriglide.com, then call us for the hands-on service.

Safety Inspections and Preventive Maintenance

A stair lift carries a person up and down the stairs, so it deserves the same regular attention you would give a car. Our preventive maintenance visits cover the components that matter most for safety: the obstruction sensors, the battery backup health, the track alignment and mounting hardware, the motor and gearbox, and the seat belt and swivel mechanisms. A weak battery or a slightly shifted rail can leave a rider stranded mid-staircase or cause the lift to halt unexpectedly, so we test each system and replace worn parts before they fail outright. We recommend annual servicing for any lift in daily use, and a checkup after any long period where the lift sat unused. Routine maintenance extends the life of the equipment and prevents expensive emergency breakdowns.

When Repair Is No Longer Enough

Sometimes a stair lift has simply reached the end of its serviceable life: the parts are discontinued, the control board has failed, or the cumulative repair cost no longer makes sense. When that happens we will tell you honestly, rather than stringing together repeated repairs. We can remove the old unit, including any unwanted rail, and install a new AmeriGlide stair lift in the same location, usually within a single visit for a straight staircase. If you are weighing repair versus replacement, we are glad to come out, diagnose the unit, and lay out the numbers so you can decide with full information. To schedule a diagnostic visit anywhere in Charleston, call (304) 590-1163 or send us a message. We service lifts installed by us and by other companies alike.